SORBS Spam
Removal
Support ticket
Cost
Free
Time to clear
Reviewed — can take days
About SORBS Spam
The SORBS spam zone lists IPs that delivered mail to addresses SORBS runs purely as traps. Any mail to a trap is treated as spam, so this usually means a list-hygiene or compromise problem.
Why an IP gets listed
- The IP sent mail to a SORBS spam-trap address.
- A purchased/scraped list contained trap addresses.
- A compromised account is blasting mail.
How to delist from SORBS Spam
- 1Stop the spam and clean your lists — never mail purchased or scraped addresses.
- 2Secure any compromised mailbox or script.
- 3Open a SORBS support ticket requesting delisting, explaining the cause and fix.
Before you request removal: fix the root cause first — delisting while the problem persists almost always leads to a fast re-listing. Confirm the IP has valid reverse DNS, and that your SPF, DKIM and DMARC are in order.
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